Clean Sheet | Change. from the bottom up.

Cookie Policy

What are cookies?

Cookies are small text files that websites place on your device (computer, phone, or tablet) when you visit them. They help websites remember information about your visit, making your next visit easier and more useful.

How we use cookies

Who we are

We are Clean Sheet Goods Ltd, a UK-registered company (Company Number: 15903747).

Our registered address: 31 Albury Street, SE8 3PT, London
Contact us: hello@clean-sheet.co
Data protection queries: hello@clean-sheet.co

We use cookies on our website to:

Remember your preferences and settings
Analyze how visitors use our website
Improve our website performance
Show you relevant advertisements
Enable social media features
Process your orders and maintain your shopping cart

How we use your information

We use your data to:

Provide and deliver our products and services
Process crowdfunder pledges and rewards
Send you updates about our crowdfunder, products, and company news
Contact you about ways to support or promote our campaign
Show you relevant advertisements on platforms like Meta (Facebook, Instagram) and Google
Improve our website, products, and services
Handle customer service inquiries and complaints
Comply with legal obligations

What types of cookies we use

Essential cookies

These cookies are necessary for our website to function properly. They enable core features like:

Shopping cart functionality
Secure login areas
Payment processing
Basic website security

You cannot opt out of these cookies as they're essential for the website to work.

Analytics cookies

We use analytics cookies to understand how visitors interact with our website. These help us:

See which pages are most popular
Identify technical issues
Improve our website design and content

We use: Google Analytics (data retained for 26 months)

Marketing cookies

These cookies help us show you relevant advertisements and measure their effectiveness. They:

Track visits across websites
Enable personalized advertising
Measure ad campaign performance

We use cookies from:

Google Ads
Meta (Facebook/Instagram)
Other advertising partners we may work with

Functionality cookies

These remember choices you make to improve your experience:

Language preferences
Region or country selection
Font size and display preferences

Third-party cookies

Some cookies are set by third-party services that appear on our pages:

Google Analytics: Helps us understand website usage
Meta Pixel: Enables advertising on Facebook and Instagram
Google Ads: Powers our Google advertising campaigns
Social media widgets: Allow sharing on social platforms

These third parties may use your data according to their own privacy policies.

What information we collect

Personal details: Your name and contact information (email, phone, address) when you sign up, back our crowdfunder, order from us, or get in touch

Payment information: Payment and delivery details when you make a purchase or pledge
Website data: Pages visited, time spent on site, device information, and cookies (if you accept them)

Communication records: Records of your interactions with us via email, phone, or social media

Legal basis for using your data

We process your data based on:

Contract performance: Processing necessary to fulfill orders, deliver products, or provide services you've requested

Consent: Where you've explicitly agreed to receive marketing emails, cookies, or targeted advertising

Legitimate interests: We have legitimate business interests in:

Analyzing website usage to improve our services (this helps us create better products without significantly impacting your privacy)
Reaching potential supporters for our crowdfunding campaign (balanced against your right to privacy through opt-out options)
Preventing fraud and ensuring website security (essential for protecting all users)

Sharing your information

We never sell your personal data. We only share it with:

Service providers: Trusted partners who help us run our business, including:

Delivery and logistics companies
Payment processors (Stripe, PayPal, etc.)
Email marketing platforms (Mailchimp, etc.)
Website hosting and analytics providers
Customer service platforms

Advertising platforms: Meta (Facebook, Instagram) and Google for targeted advertising purposes. These platforms may process data outside the UK/EEA with appropriate safeguards in place.

Legal requirements: When required by law, regulation, or legal process.

International transfers

Some of our service providers (including Meta and Google) may process your data outside the UK and European Economic Area. When this happens, we ensure appropriate safeguards are in place, such as:

Adequacy decisions by the UK government
Standard contractual clauses approved by authorities
The provider's certification under recognized frameworks

How long we keep your data

We retain your data for the following periods:

Customer data: 7 years from last purchase (for accounting and warranty purposes) Marketing data: Until you unsubscribe or 3 years of inactivity Website analytics: 26 months Crowdfunder supporter data: 7 years from campaign completion (for legal and tax purposes) Communication records: 3 years from last contact

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze website performance and usage
Show you relevant advertisements
Provide social media features

You can control cookies through your browser settings. For more details, see our Cookie Policy.

Your rights

Under UK data protection law, you have the right to:

Access: Request a copy of the personal data we hold about you Rectification: Ask us to correct inaccurate or incomplete data Erasure: Request deletion of your data (subject to legal obligations) Restrict processing: Ask us to limit how we use your data Data portability: Receive your data in a structured, machine-readable format Object: Object to processing based on legitimate interests or for marketing purposes Withdraw consent: Withdraw consent for marketing communications or cookies at any time

To exercise these rights, contact us at hello@clean-sheet.co. We'll respond within one month.

Automated decision-making

We do not use automated decision-making or profiling that significantly affects you.

Complaints

If you're unhappy with how we handle your data, you can complain to:

Information Commissioner's Office (ICO)
Website:www.ico.org.uk
Phone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or website notice.

Contact us

For any questions about this privacy policy or how we handle your data:

Email: hello@clean-sheet.co
Address: Clean Sheet Goods Ltd, 31 Albury Street, SE8 3PT, London

How long do cookies last?

Session cookies: Deleted when you close your browser
Persistent cookies: Remain on your device for a set period:

Analytics cookies: Up to 26 months
Marketing cookies: Up to 13 months
Functionality cookies: Up to 12 months

Managing your cookies

Browser settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions

Cookie consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can: