privacy-policy
privacy-policy
Who we are
We are Clean Sheet Goods Ltd, a UK-registered company (Company Number: 15903747).
Contact us: hello@clean-sheet.co
Data protection queries: hello@clean-sheet.co
What information we collect
Who we are
We are Clean Sheet Goods Ltd, a UK-registered company (Company Number: 15903747).
Our registered address: 31 Albury Street, SE8 3PT, London
Contact us: hello@clean-sheet.co
Data protection queries: hello@clean-sheet.co
Personal details: Your name and contact information (email, phone, address) when you sign up, back our crowdfunder, order from us, or get in touch
Payment information: Payment and delivery details when you make a purchase or pledge
Website data: Pages visited, time spent on site, device information, and cookies (if you accept them)
Communication records: Records of your interactions with us via email, phone, or social media
How we use your information
We use your data to:
Provide and deliver our products and services
Process crowdfunder pledges and rewards
Send you updates about our crowdfunder, products, and company news
Contact you about ways to support or promote our campaign
Show you relevant advertisements on platforms like Meta (Facebook, Instagram) and Google
Improve our website, products, and services
Handle customer service inquiries and complaints
Comply with legal obligations
How we use your information
We use your data to:
Provide and deliver our products and services
Process crowdfunder pledges and rewards
Send you updates about our crowdfunder, products, and company news
Contact you about ways to support or promote our campaign
Show you relevant advertisements on platforms like Meta (Facebook, Instagram) and Google
Improve our website, products, and services
Handle customer service inquiries and complaints
Comply with legal obligations
What information we collect
Personal details: Your name and contact information (email, phone, address) when you sign up, back our crowdfunder, order from us, or get in touch
Payment information: Payment and delivery details when you make a purchase or pledge
Website data: Pages visited, time spent on site, device information, and cookies (if you accept them)
Communication records: Records of your interactions with us via email, phone, or social media
Legal basis for using your data
We process your data based on:
Contract performance: Processing necessary to fulfill orders, deliver products, or provide services you've requested
Consent: Where you've explicitly agreed to receive marketing emails, cookies, or targeted advertising
Legitimate interests: We have legitimate business interests in:
Analyzing website usage to improve our services (this helps us create better products without significantly impacting your privacy)
Reaching potential supporters for our crowdfunding campaign (balanced against your right to privacy through opt-out options)
Preventing fraud and ensuring website security (essential for protecting all users)
Sharing your information
We never sell your personal data. We only share it with:
Service providers: Trusted partners who help us run our business, including:
Delivery and logistics companies
Payment processors (Stripe, PayPal, etc.)
Email marketing platforms (Mailchimp, etc.)
Website hosting and analytics providers
Customer service platforms
Advertising platforms: Meta (Facebook, Instagram) and Google for targeted advertising purposes. These platforms may process data outside the UK/EEA with appropriate safeguards in place.
Legal requirements: When required by law, regulation, or legal process.
International transfers
Some of our service providers (including Meta and Google) may process your data outside the UK and European Economic Area. When this happens, we ensure appropriate safeguards are in place, such as:
Adequacy decisions by the UK government
Standard contractual clauses approved by authorities
The provider's certification under recognized frameworks
How long we keep your data
We retain your data for the following periods:
Customer data: 7 years from last purchase (for accounting and warranty purposes) Marketing data: Until you unsubscribe or 3 years of inactivity Website analytics: 26 months Crowdfunder supporter data: 7 years from campaign completion (for legal and tax purposes) Communication records: 3 years from last contact
Cookies
Our website uses cookies and similar technologies to:
Remember your preferences and settings
Analyze website performance and usage
Show you relevant advertisements
Provide social media features
You can control cookies through your browser settings. For more details, see our Cookie Policy.
Your rights
Under UK data protection law, you have the right to:
Access: Request a copy of the personal data we hold about you Rectification: Ask us to correct inaccurate or incomplete data Erasure: Request deletion of your data (subject to legal obligations) Restrict processing: Ask us to limit how we use your data Data portability: Receive your data in a structured, machine-readable format Object: Object to processing based on legitimate interests or for marketing purposes Withdraw consent: Withdraw consent for marketing communications or cookies at any time
To exercise these rights, contact us at hello@clean-sheet.co. We'll respond within one month.
Automated decision-making
We do not use automated decision-making or profiling that significantly affects you.
Complaints
If you're unhappy with how we handle your data, you can complain to:
Information Commissioner's Office (ICO)
Website:www.ico.org.uk
Phone: 0303 123 1113
Changes to this policy
We may update this privacy policy from time to time. We'll notify you of significant changes via email or website notice.
Contact us
For any questions about this privacy policy or how we handle your data:
Email: hello@clean-sheet.co
Address: Clean Sheet Goods Ltd, 31 Albury Street, SE8 3PT, London
Legal basis for using your data
We process your data based on:
Contract performance: Processing necessary to fulfill orders, deliver products, or provide services you've requested
Consent: Where you've explicitly agreed to receive marketing emails, cookies, or targeted advertising
Legitimate interests: We have legitimate business interests in:
Analyzing website usage to improve our services (this helps us create better products without significantly impacting your privacy)
Reaching potential supporters for our crowdfunding campaign (balanced against your right to privacy through opt-out options)
Preventing fraud and ensuring website security (essential for protecting all users)
Sharing your information
We never sell your personal data. We only share it with:
Service providers: Trusted partners who help us run our business, including:
Delivery and logistics companies
Payment processors (Stripe, PayPal, etc.)
Email marketing platforms (Mailchimp, etc.)
Website hosting and analytics providers
Customer service platforms
Advertising platforms: Meta (Facebook, Instagram) and Google for targeted advertising purposes. These platforms may process data outside the UK/EEA with appropriate safeguards in place.
Legal requirements: When required by law, regulation, or legal process.
International transfers
Some of our service providers (including Meta and Google) may process your data outside the UK and European Economic Area. When this happens, we ensure appropriate safeguards are in place, such as:
Adequacy decisions by the UK government
Standard contractual clauses approved by authorities
The provider's certification under recognized frameworks
How long we keep your data
We retain your data for the following periods:
Customer data: 7 years from last purchase (for accounting and warranty purposes) Marketing data: Until you unsubscribe or 3 years of inactivity Website analytics: 26 months Crowdfunder supporter data: 7 years from campaign completion (for legal and tax purposes) Communication records: 3 years from last contact
Cookies
Our website uses cookies and similar technologies to:
Remember your preferences and settings
Analyze website performance and usage
Show you relevant advertisements
Provide social media features
You can control cookies through your browser settings. For more details, see our Cookie Policy.
Your rights
Under UK data protection law, you have the right to:
Access: Request a copy of the personal data we hold about you Rectification: Ask us to correct inaccurate or incomplete data Erasure: Request deletion of your data (subject to legal obligations) Restrict processing: Ask us to limit how we use your data Data portability: Receive your data in a structured, machine-readable format Object: Object to processing based on legitimate interests or for marketing purposes Withdraw consent: Withdraw consent for marketing communications or cookies at any time
To exercise these rights, contact us at hello@clean-sheet.co. We'll respond within one month.
Automated decision-making
We do not use automated decision-making or profiling that significantly affects you.
Complaints
If you're unhappy with how we handle your data, you can complain to:
Information Commissioner's Office (ICO)
Website:www.ico.org.uk
Phone: 0303 123 1113
If you're unhappy with how we handle your data, you can complain to:
Information Commissioner's Office (ICO)
Website:www.ico.org.uk
Phone: 0303 123 1113
Changes to this policy
We may update this privacy policy from time to time. We'll notify you of significant changes via email or website notice.
Contact us
For any questions about this privacy policy or how we handle your data:
Email: hello@clean-sheet.co
Address: Clean Sheet Goods Ltd, 31 Albury Street, SE8 3PT, London
© 2025 Clean Sheet
Company number 15903747
© 2025 Clean Sheet
Company number 15903747